The Novel Coronavirus - Israel Ministry of Health

Mobile Phone Tracking Text Messages


Since Thursday June 02 2020, the Ministry of Health has been sending a large number of text messages, because the General Security Service ('Shabaq') restarted tracking mobile phones of COVID-19 cases.

As a result, the Ministry of Health Hotline *5400 has been receiving many phone calls – and this is why waiting time became very long, and some phone calls got disconnected. The Ministry of Health is currently working to improve the availability and quality of service as soon as possible.

The Ministry of Health stresses that anyone who received a text message must immediately enter isolation, until otherwise directed by another official notification.

The Ministry of Health makes use of highly advanced technological means at the State's disposal to expedite epidemiological investigations (contact tracing) of coronavirus cases. The Ministry forwards personal information of COVID-19 cases to the Service for a technological check and is given back information about individuals who had close contact with a confirmed patient in the 14 days prior to case diagnosis.

For Frequently Asked Questions regarding text messages sent by the Ministry of Health

For information on appealing isolation


דיווח בידוד לחוזרים מחו"ל

 Isolation report for international travelers

דיווח בידוד לחוזרים מחו"ל

 Home isolation report after contact with a COVID-19 case 

דיווח בידוד לחוזרים מחו"ל

 Report a violation of the home isolation duty

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Coronavirus Cases in Israel (Hebrew)


Students of Medicine and Nursing Wanted


We are currently seeking medical and nursing students (junior year min.) who would like to work for Health Bureau Epidemiological Investigations (contact tracing) Departments (COVID-19) across the country.

Between 40 and 120 hours per month; morning, evening or night shifts, weekdays or weekends.

The number of positions is limited.

To apply, please fill in the online form (Hebrew).

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